Welcome to Mango Cafe. These Terms and Conditions explain the rules for using our website, placing orders, and purchasing products or services from Mango Cafe.

By using our website or placing an order, you agree to these Terms and Conditions.

1. General Information

This website is operated by Mango Cafe.

Throughout the website, the terms “we”, “us”, and “our” refer to Mango Cafe. The terms “you” and “customer” refer to any person using the website, placing an order, or purchasing our products.

2. Use of the Website

You agree to use our website only for lawful purposes.

You must not:

Use the website in a way that may damage or interrupt its operation.
Try to gain unauthorized access to the website or its systems.
Provide false, incorrect, or misleading information.
Use the website for fraudulent or harmful activities.

We may restrict or block access to the website if we believe these Terms have been violated.

3. Products and Availability

Mango Cafe offers food, beverages, and other cafe-related products.

All products are subject to availability. We reserve the right to update, replace, or remove products from the website at any time without prior notice.

Product photos are provided for presentation purposes. The actual product may slightly differ depending on preparation, packaging, ingredients, or availability.

4. Prices and Payments

All prices shown on the website are listed in the available website currency.

We reserve the right to change prices at any time. The final price of your order will be shown before checkout.

Payment must be completed using the available payment methods on the website. By placing an order, you confirm that you are authorized to use the selected payment method.

5. Orders

When you place an order through the website, you are responsible for making sure that all order details are correct, including:

Selected products
Quantity
Pickup or delivery option
Delivery address, if applicable
Contact phone number
Payment details

After an order is placed, we may contact you to confirm details if needed.

We reserve the right to refuse or cancel an order if:

The product is unavailable.
Payment was not completed.
The order details are incorrect or incomplete.
We suspect fraudulent or abusive activity.
Delivery is not possible to the provided address.
6. Order Preparation

Food and beverages are prepared after the order is confirmed.

Preparation time may vary depending on the order size, cafe workload, product availability, and other operational conditions.

We do our best to prepare and deliver orders on time, but delays may happen due to traffic, weather, courier availability, technical issues, or other circumstances outside our control.

7. Delivery and Pickup

If delivery is available, you must provide accurate delivery details.

Mango Cafe is not responsible for delivery issues caused by:

Incorrect address
Incorrect phone number
Customer not answering calls or messages
Customer being unavailable to receive the order
Restricted building access
Other incorrect or incomplete customer-provided information

For pickup orders, the customer is responsible for collecting the order within the expected pickup time.

8. Cancellations

You may request to cancel an order before preparation has started.

If the order has already been prepared, handed to the courier, or completed, cancellation may not be possible.

Mango Cafe may cancel an order if the item is unavailable, payment fails, delivery cannot be completed, or there is another reasonable operational issue.

9. Refunds and Returns

Because our products are freshly prepared food and beverages, returns are generally not accepted once an order has been prepared, picked up, or delivered.

Refunds, replacements, or store credit may be offered in specific cases, such as:

Wrong item received
Missing item
Damaged or spilled item
Product quality issue
Incorrect charge
Order cancelled before preparation started

Please review our Refund and Returns Policy for more details.

10. Allergies and Ingredients

Some of our products may contain or come into contact with allergens, including but not limited to dairy, nuts, gluten, eggs, soy, or other ingredients.

If you have allergies or dietary restrictions, please contact us before placing an order.

Mango Cafe is not responsible for allergic reactions if the customer did not inform us about allergies or dietary restrictions before ordering.

11. Promotions, Discounts, and Loyalty Offers

From time to time, Mango Cafe may offer promotions, discounts, special offers, or loyalty rewards.

These offers may have specific conditions, such as expiration dates, minimum order amounts, product limitations, or one-time-use restrictions.

We reserve the right to modify or cancel promotions at any time.

12. Website Content

All content on this website, including text, images, logos, design elements, product descriptions, and graphics, belongs to Mango Cafe or is used with permission.

You may not copy, reproduce, distribute, or use website content without our written permission.

13. User Information

When you place an order or contact us through the website, you may provide personal information such as your name, phone number, address, and order details.

We use this information to process orders, provide customer support, improve our services, and communicate with you when necessary.

For more details, please review our Privacy Policy.

14. Limitation of Liability

Mango Cafe works to provide accurate information and quality service, but we do not guarantee that the website will always be available, error-free, or uninterrupted.

To the maximum extent permitted by law, Mango Cafe is not responsible for indirect, accidental, or consequential damages related to the use of the website, order delays, technical issues, or service interruptions.

15. Changes to These Terms

We may update these Terms and Conditions from time to time.

Any changes will be posted on this page with the updated date. By continuing to use the website after changes are published, you agree to the updated Terms.

16. Contact Us

For questions about these Terms and Conditions, please contact us:

Mango Cafe
Komitas Ave. 1, Arabkir, Yerevan, Armenia, 0033
Phone: +374 41 520959